Refund and Returns Policy
Refund & Return Policy
1. Eligible Returns
Returns accepted only for:
- Damaged Product
- Wrong Item Delivered
- Spoiled During Transit
2. Non-Returnable Products
Returns not accepted for:
-
- Opened Products
- Used Products
- Change of Mind
3. Complaint Time Limit
Report issues within 24 hours of delivery.
4. Proof Required
Please share:
- Product Photos
- Unboxing Video
- Order ID
5. Verification Process
Our team will verify the complaint before approval.
6. Refund Method
Refund will be sent to original payment method.
7. Refund Time
Approved refunds processed within 5–7 business days.
8. Replacement Policy
Replacement may be offered based on stock availability.
9. Shipping Charges
Shipping charges may not be refundable.
10. Support Contact
For privacy-related questions, contact A.S.S Traders.